Privacy Policy - Small Seller Hub

1. Introduction

Welcome to Small Seller Hub. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

2. Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

Identity Data: includes first name, last name, username or similar identifier.
Contact Data: includes billing address, delivery address, email address and telephone numbers.
Transaction Data: includes details about payments to and from you and other details of products and services you have purchased from us.
E-commerce Data: includes order details, inventory levels, and customer shipping information imported from your connected sales channels (e.g., Etsy, Amazon, Shopify).

Etsy API Data: When you connect your Etsy store, we use the Etsy API to read your shop's order history, active listings, and shipping profiles. We only request the minimum scopes necessary to provide our inventory syncing service. We do not, under any circumstances, sell Etsy user data to third parties.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

To provide the centralized dashboard service and synchronize your inventory across channels.
To generate shipping labels and packing slips as requested by you.
To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
To improve our website, products/services, marketing, customer relationships and experiences.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

5. Third-Party Links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

6. Data Deletion & Your Rights

You have the right to request the complete deletion of your personal data and any connected e-commerce data (including Etsy API data) from our systems. To request automated account deletion, navigate to "Settings" > "Account" inside your dashboard and click "Delete Account". Alternatively, you can email info@smallsellerhub.com with the subject "Data Deletion Request," and we will execute your request within 30 days.

7. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at: info@smallsellerhub.com